7c77c Privacy Policy

1 Introduction and Scope

2 What Information We Collect

7c77c collects various types of information for different purposes. A detailed breakdown of the information collected is provided below:

2.1 Personal Identification Information

• Full name and date of birth
• National Identity Card (NID) or passport number (for identity verification)
• Email address
• Mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transaction processing)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookie and session data
• Platform activity logs
• Login time, date, and location

2.4 Gaming Activity Information

• Betting history and amounts
• Win and loss records
• Preferred games and session duration
• VIP level and bonus usage information

3 Purpose of Information Use

Information collected by 7c77c is used for the following legitimate purposes:

3.1 Account Management and Identity Verification

We use your personal information to create and manage your account, confirm your identity, and ensure account security. This keeps our platform protected from fraud and unauthorized access.

3.2 Financial Transaction Processing

Financial information is essential to successfully process your deposit and withdrawal requests. This information is required to provide the facility of a minimum ৳500 deposit and ৳1,000 withdrawal on 7c77c.

3.3 Customer Service Improvement

We use your information to provide 24/7 live chat support in Bengali and to resolve your issues quickly.

3.4 Responsible Gaming

We monitor your gaming activity information to help prevent gaming addiction and ensure responsible play. Where needed, limits can be set or accounts temporarily suspended.

3.5 Promotional Communications

With your consent, we may send you bonus offers, promotional news, and information about new games. You can request to opt out of these communications at any time.

3.6 Legal Compliance

We retain necessary information to comply with Anti-Money Laundering (AML) regulations and applicable laws. Information may be provided in response to lawful requests from competent authorities.

4 Cookies and Tracking Technologies

7c77c uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled.

4.2 Analytical Cookies

We want to understand how you use our platform so we can improve it. These cookies collect information about the pages you visit, time spent, and your activity — but they do not reveal any personal identity.

4.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling certain cookies may mean some platform features are no longer available to you.

5 Information Sharing with Third Parties

7c77c does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who help operate our platform. These include payment processors (bKash, Nagad, Rocket, and banks), IT infrastructure providers, and cybersecurity specialists. These organizations may only use the information for the specific service they provide and are bound by confidentiality agreements.

5.2 Legal Obligations

Where disclosure of information is required under a court order, government directive, or legal obligation, 7c77c may provide information to the relevant authority.

5.3 Fraud and Abuse Prevention

Information may be shared with relevant regulatory bodies to prevent money laundering, fraud, or illegal use of the platform.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new ownership. Users will be notified in advance in such cases.

6 Information Security Measures

7c77c applies industry-standard security measures to protect your personal and financial information. Our security framework is as follows:

6.1 SSL Encryption

All data transmission on our platform is protected by SSL/TLS encryption. This ensures that no third party can read or alter your personal and financial information during transmission.

6.2 Two-Factor Authentication

We offer two-factor authentication (2FA) to prevent unauthorized access to your account. This adds an extra layer of security for you.

6.3 Data Storage Security

All data is stored on secure, encrypted servers. We conduct regular security audits and vulnerability assessments. Staff access to data is strictly controlled, and only personnel who need it can access specific information.

6.4 Response to Security Breaches

In the event of a data breach, 7c77c will notify affected users as quickly as possible and take immediate steps to minimize harm.

7 Data Retention Period

7c77c retains your information only for as long as necessary. Retention periods for different types of information are as follows:

• Account Information: For as long as the account is active, and after closure for the period required by legal obligations.
• Financial Transaction Records: For the period required by Anti-Money Laundering regulations and applicable law.
• Gaming History: For as long as required for responsible gaming monitoring and dispute resolution.
• Technical Logs: For as long as needed for security monitoring and troubleshooting.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain for their set duration.

Once the set period has ended, we securely delete or anonymize your information so it can no longer be linked to any individual.

8 Your Rights and Controls

As a user of 7c77c, you have the following rights over your personal information:

8.1 Right to Access

You can request at any time to see what information we hold about you. We will provide you with a copy of your information within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can request that it be corrected. We will make the necessary corrections promptly.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to certain types of processing of your information, particularly in relation to marketing communications.

8.5 Right to Close Account

You can request to close your account at any time. In this case we will retain your information for the required legal period and then delete it.

To exercise any of the above rights, contact us by email at: [email protected]

9 Protection of Minors' Information

7c77c strictly does not collect information from or provide services to individuals under the age of 21. Our registration process includes an age verification system.

If we learn that information from a minor has been collected by mistake, we will immediately close that account and delete the information.

If a parent or guardian believes their child has registered on our platform, please contact us immediately at [email protected].

10 Policy Changes and Updates

7c77c may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of this page will be changed

Continuing to use the platform after changes are made will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly.

11 Applicable Law and Dispute Resolution

This Privacy Policy is governed by applicable law. Any dispute relating to data protection will first be addressed through negotiation.

If you have a complaint about how your information is being used on our platform, please contact our support team first. We take your concerns seriously and will work to resolve them within a reasonable time.